听力原文:W: Hello, Ultimate Computers. May I help you? M: Yes, this is Jack Kordell from Hunter's Office Supplies. May I speak to Elaine Strong, please? W: (22)I'm sorry, but she's not in right now. M: Okay, do you know when she'll be back? W: Uh, yes, she should be here later on this afternoon maybe about 4: 30. May I take a message? M: Yes. Ms. Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, (23)but there wasn't any information about after-sales service. W: Oh, I'm sorry. Would you like me to fax that to you? M: Yes, but our fax is being repaired at the moment, and it won't be working until around 2: 30. Hum... could you try sending that information around 3: 30? (24)That should give me time to look over the material before I call Ms. Strong, say, around 5: 00. W: Sure. Could I have your name, telephone number, and fax number, please? M: Yes. (25)Jack Kordell and the phone number is 560-1287. And the fax number is 560-1288. W: Okay. Jack Kordell. Is your name spelled C-O-R-D-E-L? M: No. It's Kordell with a 'K' and two 'l's. K-O-R-D-E-L~L. W: All right, Mr. Kordell. And your phone number is 560-1287,and the fax number is 560-1288. Is that correct? M: Yes it is. W: All right. I'll be sure to send you the fax this afternoon. M: Okay, bye. (23)