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【单选题】
最根本的、最可靠的处理客人投诉的最佳方法是()。A.
果断处理客人投诉
B.
控制投诉的“原因”和“过程”
C.
合理赔偿客人
D.
让客人“降温”
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皮皮学刷刷变学霸
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【判断题】原理图中,同一电器的各元件不按它们的实际位置画在一起,而是按其在线路中所起作用分画在不同电路中,但它们的动作却是相互关联的,必须标以相同的文字符号。
A.
正确
B.
错误
【简答题】通过塑造具体生动的形象来反映社会生活的意识形式叫做()。
【单选题】Which of the following titles is most appropriate to the text?
A.
Remembering Lessons Learned
B.
How to Save Energy
C.
In Search of Alternative Fuels
D.
A Discussion of Global Warming
【单选题】Volcanoes Geologists have been studying volcanoes for a long time. Though they have learned a great deal, they still have not discovered the causes of volcanic action. They know that the inside of the...
A.
interior of the earth
B.
results of volcanic action
C.
work of geologists
D.
formation of volcanoes
【单选题】It’s important for us __________ more ways than knowledge itself.
A.
learn
B.
learning
C.
to learn
D.
learned
【单选题】Volcanoes Geologists have been studying volcanoes for a long time. Though they have learned a great deal, they still have not discovered the causes of volcanic action. They know that the inside of the...
A.
interior of the earth
B.
results of volcanic action
C.
work of geologists
D.
formation of volcanoes
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