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【简答题】
开了一家个体服装店,起初生意一直不好。很焦虑,每天就是不断指责员工工作不尽心,生意迟迟不见好转。后来,她想,顾客不来买她没办法强迫他们来,但是员工她是可以影响的,所以她开始关注员工管理。每天安排好员工早晨做晨练,利用空闲时间给员工做培训,告诉大家应该怎么接待顾客,安排好排班做卫生工作,不管有没有顾客上门,都需要一天2次打扫卫生,整理服装摆设。 自此后,先是员工面貌店铺整体环境变得一天天好起来。然后,顾客也慢慢多了起来。店铺开始盈利。 据此,从关注圈影响圈等方面对这个案例进行评价。
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