Case 1: Litz is a professor of cross—cultural communication in a university in Finland. She invited her Chinese students home for an evening party. The schema from Litz’s point of view includes the following: 1. Giving invitation: by phone / by mail 2. Prepare everything before the arrival of guests 3. Receiving guests: open the door / express welcome / take their overcoats / introduce guests / offer them drinks / make them comfortable 4. Serving food: set the table / soup first / main course / desert 5. Post dinner activities: chat / play music / offer more drinks 6. Seeing guests off: thank them for coming / good night Litz’s evening party was not very successful, because she was upset by one of her guests. Here was the initial conversation between Litz and Lin: Litz: ( opens the door ) Oh, Lin, how nice you could come! Lin: It’s not difficult to find your house. Litz: Come on in. Lin: ( comes in ) Litz: Can I take your coat? Lin: No, thanks. Litz: Ok, this way please. Lin: ( take off her coat and hangs it ) 试分析 Lin 的行为话语跟 Litz 的冲突。