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【简答题】
在人寿保险合同中,依照以死亡为给付保险金条件的合同所签发的保险单,未经被保险人书面同意,不得( )。
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【单选题】听力原文:Man:One of customer service secrets is to build business to customer loyalty.This is my number one customer service secret,and is by far the most important one.I was taught about business to cust...
A.
Honesty to your customers
B.
Training staff to be concerned about customer
【单选题】在柱外侧变截面处下柱纵筋从变截面处节点底部向上伸至柱顶并弯折,弯折长度为( )。
A.
△+Lae;
B.
△-C+Lae;
C.
12d;
D.
15d
【单选题】This is one of the best ways to build your ___________ customer list.
A.
potentiality
B.
potentialize
C.
potent
D.
potential
【单选题】在柱外侧变截面处下柱纵筋从变截面处节点底部向上伸至柱顶并弯折,弯折长度为( )。
A.
△+L aE ;
B.
△-C+L aE ;
C.
12d;
D.
15d
【单选题】An ______ customer is one who does not recognize a need for your product or service.
A.
indifferent
B.
adverse
C.
anonymous
D.
casual
【单选题】Under which one of the following circumstances would it be wise for your customer to arrange a forward foreign exchange contract?______.
A.
Export of goods priced in RMB
B.
Import of goods priced in RMB
C.
Import of goods priced in a foreign currency
D.
Export of goods priced in a foreign currency where the rate of exchange has been agreed in the sales contract
【单选题】Customer:Excuse me,I found something sticking out inside one of the shoes I bought in your shop yesterday. Shop clerk:Oh,really?__________,please.
A.
Wait for a minutel
B.
Don’t worry
C.
Hurry up
D.
Just a moment
【简答题】Read the text about customer car. In most of the lines 34 — 35 there is one extra word. One or two lines, however, are correct. If a line is correct, write CORRECT on your Answer Sheet. If there is an...
【简答题】You are a salesman in a pharmacy company. Write a letter to Mr. Wang, one of your customers, to introduce a new medicine to him. You should write about 100 words on the ANSWER SHEET. Do not sign your ...
【判断题】When it comes to customer service, one of the rules is to explain your duties repeatedly.
A.
正确
B.
错误
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