Dear Sir/Madam I 1 the exhibition of International tourism and culture Festival & Tourism Promotion Fair, 2 your travel service served 3 the organizer of the event, at the Fortune Hotel 4 1-4 March and found it informative and interesting. Unfortunately, my 5 of the event was spoiled by a number of organizational problems. I had difficulty in registering to attend the event. You set up an on-line registration facility, but I found the facility totally 6 . Even ater spending several wasted hours trying to register in this way, the computer would not accept my application. I eventually succeeded in registering 7 faxing you. Could I please ask you to look in to thest matters-not only 8 my behalf but also on behalf of other attendees, and 9 fact on behalf of your travel service, too. I look forward to 10 from you.