Directions: The following are a letter from a bookstore . After reading it , you are required to answer the following questions. Kuubouk Bookstore Tel:703-536-1094 Fax: 703-536-1090 Dear Ms. Naomi, We are writing to inform you that the shipping of order you placed on September 16 has been delayed because the requested book is currently out of stock. The estimated delivery date is October 10. We apologize for any inconvenience caused by this delay. If you still wish to purchase this book, please contact our Customer Service Department at 703-536-1094.If we don ’ t hear from you by October 7, we will cancel your order and close your account. Sincerely, Mary Willams