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【单选题】
Before you begin to compose a business letter, sit down and think about your purpose in writing the letter. Do you want to request information, order a product, register a complaint, or apply for something? Do some brainstorming and gather information before you begin writing. Always keep your objective in mind. 11. The main idea of the passage is that ___________.A.
planning is an important part of writing a business letter.
B.
business letters are frequently complaint letters.
C.
brainstorming and writing take approxi-mately equal amounts of time.
D.
many people fail to plan ahead when they are writing a business letter.
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