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【多选题】
预约时服务顾问岗位要求有哪些?A.
具备保养、维护、检修等专业知识是做好预约的重要基础
B.
操持专业和标准话术是预约工作顺利进行的前提条件
C.
熟悉和熟练执行流程是预约成功的保证
D.
把握客户心理，善于进行专业引导
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A.
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B.
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C.
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D.
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【简答题】阅读短文，回答问题。 This is my room. There is a bed, a desk, a closet and a shelf. There are two end tables near the bed. The computer is on the desk. The books are on the shelf. The trash bin is behind the do...
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