Situation: The local guide from Zhejiang China Travel Service and his/her group of 16 from France have arrived at Hangzhou Lily Hotel which they have booked. And now they will check in. Please perform as the local guide to check in with the teacher, and then introduce the hotel facilities to tourists. The following points should be included: (1) Lead tourists to get off the coach, check the luggage; (2) Take tourists to a certain place to have a rest; (3) Go through check-in formalities (Confirm the reservation; Fill out forms; Show passports; Get room cards; Arrange a morning call) (4) Ask the tour leader to hand out passports and room cards; (5) Introduce the facilities of Lily Hotel; (6) Announce the next arrangement and the next meeting time and point; (7) Give contact information.