【单选题】Why does the guest come to the Big Apple (New York)?
A.
To attend a business conference.
B.
To visit some friends.
C.
To get a job in the big city.
D.
To have sightseeing with a family.
【单选题】Why does the guest call the receptionist?
B.
To order a wake-up call.
C.
To inquire about the laundry service.
D.
To complain about wrong billing.
【单选题】Why does the guest complain about the food?
A.
The food tasted terrible
B.
It was not what he ordered
C.
The food came too late
【单选题】Why does the guest come to the cashier?
A.
He wants to check out of his room.
B.
He wants to get some change.
C.
He wants to exchange US dollars.
D.
He wants to pick up his package.
【多选题】设置目标一般要求 ( )
B.
如果有可能 , 也应 明示所期望的质量和实现目标的计划成本
C.
能促进个人和职业上的成长和发展 , 对员工具有挑战性
【单选题】Why does the guest think she can have the previous discount?
A.
Because the corporate rate is too high.
B.
Because there is something wrong with the computer system.
C.
Because she is the return guest.
D.
Because it is her first time to stay here.
【多选题】设置目标一般要求 。
B.
如有可能,也应明示所期望的质量和为实现目标的计划成本
C.
能促进个人和职业上的成长和发展,对员工具有挑战性
【多选题】设置 目标一般要求 。
B.
如有可能,也应明示所期望的质量 和为实现目标的计划成本
C.
能促进个 人和职业上的成长和发展,对员 工 具有挑战性
【单选题】Why does the guest change the way to go there?
A.
Because taking the subway isn ’ t fast enough.
B.
Because going by subway is too complicated.
C.
Because it ’ s starting to rain.
D.
Because he wants to enjoy the view on the way.