A: I want to make a complaint _______ my manager. B: Oh, what’s the problem? A: I am not happy with the way he talks to me. He always uses “you must” or “you should”. That gives me a lot of _______. B: Okay, calm down. Take a deep breath. A: I’m sorry, but I feel _____ treated. B: It’s alright. Let’s try to communicate better to _____ the problem.