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【单选题】
对客户的期级化,理解错误的是《)。
A.
经历越少的人期望值般就相应地越容易被满足
B.
当客服不能满足客户的期望值时，他应该降低客户的期望值
C.
个人的需求也导致期望值的上升
D.
由于口碑的传速导致客户期望值的上升，客服应该给客户一个低期望值
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