![](https://cos-cdn.shuashuati.com/pipixue-wap/2020-1230-1107-53/ti_inject-812ce.png)
Chapter 1 Skill A-11.mp3: New words: Self service (n phrase): a service for which the user does the work for himself or herself. Reference desk (n phrase): a desk or office with people who can offer help and information Select (v): to choose; to pick Virtual (adj): not real, but with the same concept; stimulated Hit (v): to press Questions: 1. What is the discussion mainly about? A. A service in the library. B. Where to find journals. C. A broken copy machine. D. What the woman does.