【单选题】What should a tour guide do before the guests arrive? Please choose the wrong answer.
A.
A tour guide must make a telephone before the guests arrive.
B.
A tour guide should familiarize with the itinerary and implement the detailed arrangement for guests .
C.
A tour guide should make room reservation.
D.
A. A tour guide should arrange for the arrival and departure means of transportation.
【单选题】What should be prepared before the factory tour?
A.
The satisfaction degree of the working staff.
B.
Specific rules during the factory tour
C.
The information of the products.
D.
Detailed arrangement of the tour
【单选题】What should not a guide do if a tour group misses the airline, train or ship?
A.
Report to the travel service or the concerned departments and ask for help
B.
Contact the airport, railway station or port and help the tour members transfer to the follow-up flight/train/ship immediately or transfer to the chartered liner or other means of vehicles.
C.
Criticize the guests who were later than scheduled time.
D.
Console the tour members and make a good arrangement for the accommodations and the tour during the stay.
【简答题】What should groups of 8 or more people do if they need a tour guide? They should book one__________.
【简答题】治疗量强心苷能抑制心肌细胞膜上的__________,使胞浆内__________增多,心肌__________增强。在应用强心苷时,禁止注射__________以免发生中毒。