There's a great 【C1】______ of Friends where Chandler and Ross go to a 【C2】______ , basically get overcharged and 【C3】______ to 'get their money's 【C4】______ ' by taking all the 【C5】______ from the hotel that aren't nailed down. With only a few exceptions (the remote is off 【C6】______ , but the batteries in the remote are 【C7】______ game), they 【C8】______ the hotel out of shampoo, 【C9】______ fruit, ashtrays, etc. At the end of 【C10】______ , they get their comeuppance when Ross's suitcase flies open and out 【C11】______ hundreds of little toiletry bottles, a bushel of apples, dozens of towels and the like. Everyone around them, including the desk 【C12】______ , stares in 【C13】______ as they run out the door. But if it had only been 【C14】______ , 10 bottles of lotion and a dozen apples, would that have been OK? Where does the line between complimentary and contraband get drawn? It has been estimated that the 【C15】______ industry loses about $100 million a year from theft, according to Los Angeles Times. Tia Gordon of the American Hotel and Lodging Association tells the Times the top ripped-off item is towels. Not for me; I can't even stand to use the towels my kids use, let alone steal one from a stranger. 【C1】______