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【简答题】
根据所给的汉语提示,完成下列句子。 1. 我今年想休息, 不想工作。 I _____ _____ have a rest _____ _____ work today. 2. 他跑得不够快,没能赶上公共汽车。 He didn't run _____  _____ to catch the bus. 3. 她很激动,因为她真的想结婚。 She was _____ because she really wanted _____ _____ _____ . 4. 这个故事有一个很高兴的结尾。 This story has _____ _____ _____ _____. 5. 很幸运,我的朋友Tony和他的爸爸开车过来了。 _____, my friend Tony and his dad _____ _____ in his dad's car.
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【简答题】We are living on earth shared the suce between us; it would be just over ______acres.
【单选题】下列关于正确处理客户投诉的意义的说法,不正确的是( )。
A.
客户投诉可以促进企业的成长
B.
客户投诉可以帮助企业捕捉商机
C.
客户不投诉就等于满意
D.
有效地处理客户投诉,可以提高客户的忠诚度,提升企业形象
【简答题】某同学在做月季组织培养时,发现他所配置的固体培养基经过高压湿热灭菌后,培养基没有凝固,同时发现三周前接种的月季决大部分腋芽并没有长成丛生芽,部分长成的丛生芽节间很短,请你帮他解决这些问题。
【多选题】处理客户投诉的意义有
A.
让不满成为美满
B.
为企业赢得先机,客户投诉无价
C.
挽留客户对企业的信任
D.
维护企业形象
【简答题】简述有效处理客户投诉的意义。
【单选题】— Do you like your present job? — ________________________,I just do it for a living.
A.
Of course
B.
Not likely
C.
Not really
【单选题】For her theatre is just means of making a living. [     ]
A.
a; a
B.
  the ; the
C.
the; a
D.
a; the
【单选题】Teaching a pupil properly______.
A.
means taking and moulding the living mind
B.
is just to insert a lot of facts in the mind
C.
is just like injecting 500 C.C.of serum
D.
should be the same as giving a year's dose of vitamins
【简答题】In the eyes of the author, the idea living on debt is well grounded just as______.
【单选题】For him ____ stage is just ___ means of making a living.
A.
a; a
B.
the; a
C.
the ; the
D.
a; the
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