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【单选题】
I have experienced quite a number of cases ______ I really wanted to help but could not have anything to ______.A.
when; put on my hands
B.
that; put my hands on
C.
where; put my hands on
D.
in that; put on my hands
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【单选题】听力原文：(A) The customers are waiting for a table. (B) The people are reading their newspapers. (C) The library is open at night. (D) The menus are being printed.
A.
B.
C.
【单选题】The customers are pleased with the________of the restaurant.
A.
balance
B.
experience
C.
surface
D.
service
【单选题】The customers are pleased with the ______ of the restaurant.
A.
balance
B.
experience
C.
service
【简答题】质点的运动方程为 ,则在t由 0 -4s 的时间间隔内,质点的位移大小,在 t 由0 到 4s 的时间间隔内质点走过的路程为
【简答题】The customers are having problems. Match the apologies and excuses they are given (1 – 4) with the pictures (a – d).
【多选题】下列关于管理技能的说法中,正确的事( )
A.
罗伯特.卡茨将管理者所需要的技能分成技术、人际和概念技能
B.
对于高层管理人员而言，技能概念和人际技能最为重要
C.
对于基层管理人员来说，概念技能和技术技能最为重要
D.
各个层次的管理人员都需要具备三种管理技能
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