Listen to the first part of the recording and complete the following passage with the information you get. Management is both art and science. It is the art of making people more 1)______ than they would have been without you. The science is in how you do that. There are four basic 2)______ : plan, organize, direct, and monitor. Management starts with planning. Good management starts with good planning. Without a plan you will never succeed. If you happen to make it to the goal, it will have been by luck or chance and is not 3)_______ . Figure out what your goal is. Then figure out the best way to get there. What resources do you have? What can you get? Compare strengths and weaknesses of 4)________ and other resources. Look at all the probable 5)________. Plan for them. Figure out the worst possible scenario and plan for that too. Now that you have a plan, you have to make it happen. Is everything ready 6)_____ of your group so the right stuff will get to your group at the right time? Is your group prepared to do its part of the plan? Is the 7)_______organization ready for what your group will deliver and when it will arrive? Are the workers trained? Are they 8)________ ? Do they have the equipment they need? Are there spare parts available for the equipment? Has purchasing ordered the material? Is it the right stuff? Will it get here on the appropriate schedule? Do the 9)_______ to make sure everything needed to execute the plan is ready to go, or will be when it is needed. Check back to make sure that everyone understands their role and the importance of their role to the 10)______success.