![](https://cos-cdn.shuashuati.com/pipixue-wap/2020-1230-1107-56/ti_inject-812ce.png)
Lawrence is in the office for making and receiving business phone calls when Susan calls to remind him of . Lawrence calls back, and Susan assumes a business tone intentionally. Lawrence knows that she is just joking, and that day. From the episode we can learn a few tips for making business phone calls: 1. You must before making phone calls; 2. You’d better make for the discussion over the phone; 3. You should state the for calling; 4. You should also try to make sure that it is the time to make the call. Then you’ll be able to get the most out of your phone calls.