Jim : 11 Tracy: I bought this dress for my daughterlast week, but 12 , I’d like to change it for a largerone. Jim: Oh, I see. Well, which one would you like totake? Tracy: 13 Jim: OK. May I have a look at your receipt? Tracy: Oh, my god! 14 Jim: I’m sorry. I can’t change it for you withoutthe receipt. Tracy: OK...I will come tomorrow with thereceipt. Jim: 15 Goodbye.