听力原文：M: Last time I talked about the student services in the college, Today I'd like to talk a bout the Counseling Services. The college Counseling Service is located in the North Building. The counselors are Ms. Penny Rawson and Ms. Ann. I have asked Ms. Rawson to join us today to discuss their role. Ms. Rawson... W: Thank you. Both Ann and I are full-time counselors. Students either come to us on their own or are referred to us by a tutor. We are here to help them with any problems, no matter how great or small, such as homesickness, relationship difficulties, death and separation, sexual problems, undue stress due to work and so on. You will not be the first to be homesick, find college life stressful, or decisions problematic. So please don't hesitate to come and have a chat if there is anything bothering you. This is a confidential service but we are willing to arrange with your course directors, your tutors, Student Union officers, career department or doctors. We can also put you in touch with outside counseling services. As a part of the university, all counseling is free of charge for full-time students. I know some of you may feel that seeing a counselor has a stigma attached to it, but let me assure you that even the best balanced individuals encounter situations where they need someone to talk with. So please don't hesitate. You're welcome to make use of this service. We hope you will enjoy your studies at the university. Thank you. Who might be the first speaker?