【单选题】&8226;Read the article below about profit. &8226;Choose the best sentence to fill each of the gaps. &8226;For each blank 8 12 mark one letter (A—G) on your Answer Sheet. &8226;Do not use any letter mo...
A.
what profit really means
B.
it is too large and represents too much of the consumer's dollar
C.
as the difference between total revenue and total cost
D.
what the business person has left after paying expenses
【单选题】?Read this text about business telephone etiquette. ?Choose the best sentence from A to G to fill each of the blanks. ?For each blank (8-12) , mark one letter (A-G) on your Answer Sheet. ?Do not mark ...
A.
Employ active listening noises such as 'yes' or 'I see' or 'great'.
B.
It would also be wise to learn and use the names of the top assistants.
C.
If not, just let them know you appreciated them speaking with you and end the call.
D.
If your call is not expected, unless it will be a short call, ask the party if they have the time for you.
E.
Remember, do not end the call abruptly.
F.
If answering someone else's line, be sure to include their name in your speaking.
G.
In this area, proper phone technique can make or break deals or relationships. (8)