Joe Smith is a sales manager of the American Express Travel Agency. He is calling Lily of Kunming CTS to book a tour. Listen to the conversation and fill in the blanks with what you hear. Lily: Hello, this is Kunming CTS. Can I help you? Joe Smith: Hello, is that Lily speaking? This is Joe Smith from the 1. ____________ Travel Agency. Lily: Hello, Joe. Yes, this is Lily speaking. I'm glad to hear from you again. Joe Smith: We have a group of tourists who want to travel to Kunming. Could you please send me a 2. ____________ itinerary and 3. ____________ ? Lily: Sure. When do they want to come to Kunming? Joe Smith: At the end of this month. They want to spend three days in Kunming. Lily: Well, three days is enough to see the sights in Kunming, but it's a pity that they won't have time to visit Dali and Lijiang! It's so beautiful there, especially at this time of year. Joe Smith: That's really a pity! Lily: What level of hotel do they want? Joe Smith: 4. ____________, if possible. Lily: And how much for meals? Joe Smith:25 yuan per head per meal. They can pay extra if they want to try the local 5.____________. Lily: OK, I see. I'll send you a fax as soon as possible. Joe Smith: Many thanks for your help. Lily: You're welcome.