• Originally, a(1)_ _ was a commission agent performing routine tasks on behalf of the exporter or importer such as loading or unloading of goods, (2)_ _, arranging loacal transport,(3)_ for his customer, and so on. • Today, a freight forwarder plays an important role in (4)_ _ and transport. The services that a freight forwarder may often range from routine and basic tasks such as the (5)_ _ or customs clearance to a comprehensive package of services covering the total transportation and distribution process.