Operator: It doesn' t sound that serious. ____1______, your screen needs a professional - cleaning, due to the increased __2____. You can contact one of our service branches all over the city. We will offer you free service and parts. Customer: I'm afraid my cell phone is out of warranty. It is very expensive to pay for repairs after the ___3____ of guarantee, isn't it? Operator: No, we charge for the replacement parts only. If you wish for it to be repaired, please come to us for a ____4__ cost estimate. But there will be a charge for professional cleaning. Customer: That would be fine. Thank you.