Passage One June 15, 2005 Dear Sir, Your shipment of twelve thousand 'Smart' watches was received by our company this morning. However, we wish to make a number of complaints concerning the serious delay in delivery and your failure to carry out our instructions with redactors. Late delivery of the goods has caused us to disappoint several of our most valued customers. The second complaint concerns the mismatch in color between the watches we ordered and those delivered. As a result of the above problems, therefore, we feel that the most suitable course of action is to return to you unpaid any of the goods considered unsatisfactory. We look forward to your prompt reply. Yours sincerely, Marks Swift Managing Director, Johnson & Sons Ltd Passage Two There are warm tropical regions all over the globe but only the Indians of the South American rain forests have formed the habit of sleeping in the open air. Long before they made painful acquaintance with Europeans, they had invented something that was unique on earth: the hammock. Nobody really knows who first had the bright idea of making sleeping in the air the symbol of untroubled rest. The Indians see the hammock as a 'girl of heaven', something given to them a very long time ago. In it the Indians pass away hot noon hours, napping or chatting. Swinging it to and fro creates a cooling breath of air and keeps away insects. They work and play in hammocks, are born and die there. Hung like a suspension bridge between heaven and earth, a hammock is dry while the soil is damp and is safe from most wild animals. Hammocks have the advantage over beds in that they are easy to transport and take up very little space when they have been rolled up. Indians never go on a journey without their hammocks, not even to their plantations. Passage Three As prices and building costs keep rising, the 'do-it-yourself' (DIY) trend in the U. S. continues to grow. 'We needed furniture for our living room,' says John Ross, 'and we just didn't have enough money to buy it. So we decided to try making a few tables and chairs.' John got married six months ago, and like many young people these days, they are straggling to make a home at a lime when the cost of living is very high. The Rosses took a 2-week course for ＄280 at a night school. Now they build all their furniture and make repairs around the house. Jim Hatfield has three boys and his wife died. He was a full-time job at home as well as in a shoe making factory. Last month, he received a car repair bill for ＄420. 'I was deeply upset about it. Now I've finished a car repair course, I should be able to fix the car b