【简答题】(Reply to A Complaint Letter投诉信回复) Dear Mr. Walters, ____________1._______________(感谢) your letter of November 15. We are so sorry that the goods you______2.________(收到) have not been supplied correc...
We are so sorry that Dear Mr. Benson, ____1_____ of March 12. ____2_____ the computer you bought from us arrived in such poor condition. It might have been damaged during shipment. ____3_____ a new computer as soon as possible. To ensure it reaches you safely, it will be double-packed this time. ____4_____ for the inconvenience it has caused. Yours sincerely, Emily Watson Customer Service Manager