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【简答题】
写出跨耻征检查的方法和意义
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皮皮学刷刷变学霸
举一反三
【判断题】A customer services manager needs to be good at both oral and written communication.
A.
正确
B.
错误
【判断题】A customer services manager should provide feedback of the products to customers.
A.
正确
B.
错误
【判断题】Decide whether the following statements are True or False according the article in PPT 3.2 A customer services manager should have thorough knowledge of the products or services the company provides.
A.
正确
B.
错误
【判断题】A customer services manager’s responsibilities only involve issues related to customers.
A.
正确
B.
错误
【判断题】A customer services manager takes responsibilities of solving problems, decisions and managing the department.
A.
正确
B.
错误
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