Mail Delivery Please complete the conversation by filling in the missing words and expressions. (C= Clerk, G= Guest) C: Good afternoon, sir. Is there anything I can do for you? G: Good afternoon> I’d like to 1 ___________________________ to another city. C: Certainly, sir. May I know what it is? G: It’s a brochure of our company. C: I see. We offer two ways of delivery, one-day delivery and 2 _______________ which usually takes 3-5 days. G: One-day delivery is better, because it’s very urgent. C: OK. Please wait for a minute. Well, the charge is 50 yuan for your express mail with one day delivery. G: That’s OK. C: Would you please fill in this application form with 3________________________ and 4_________________? G: No problem. C: Would you please show me your room card? G: Here you are. C: Thank you sir. Here is your bill. Would you like to 5 ________________ or would you like to charge it directly to your room? G: Please go with my room charge. C: Certainly, sir. I will call the Express Mail Service Company to get your mail immediately. G: Thank you so much! C: My pleasure. Have a nice day!