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【单选题】
设定客户期望值的目的是()。A.
满足客户的要求
B.
与客户达成协议
C.
提供满意的服务
D.
提高客户的满意度
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举一反三
【单选题】he wanted to go out with his friends at the weekend, he had to stay behind to finish his assignment.(2008)
A.
Much though
B.
Much as
C.
As much
D.
Though much
【单选题】he wanted to go out with his friends at the weekend, he had to stay behind to finish his assignment.(2008)
A.
Much although
B.
Much as
C.
As much
D.
Though much
【简答题】苏轼的词“羽扇纶巾,雄姿英发,谈笑间樯橹灰飞烟灭”一句写的是谁?
【单选题】《宋词三百首》念奴娇·赤壁怀古 苏轼 大江东去,浪淘尽,千古风流人物。故垒西边,人道是,三国周郎赤壁。乱石穿空,惊涛拍岸,卷起千堆雪。 江山如画,一时多少豪杰。 遥想公瑾当年,小乔初嫁了,雄姿英发。羽扇纶巾,谈笑间,樯橹灰飞烟灭。故国神游,多情应笑我,早生华发。 人生如梦,一尊还酹江月。 “羽扇纶巾”指的是哪位历史人物?
A.
周瑜
B.
诸葛亮
C.
苏轼
D.
曹操
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