Organizers Company has been making the most of new business technologies and many of the jobs that previously required many people are taking much less effort. Paul, who is p resident of the company, sees the need to eliminate some middle managers and institute work teams to eliminate ineffective or unnecessary work processes. He believes that the changes he wishes to make won’t cost the business financially. Most of the middle managers have been with the company anywhere from 10-15 years, but are a long way from retirement. One problem that Paul recognizes is that Zena, an upper - level manager, has been coming to work late, missing deadlines on assignments, and refusing to complete one important assignment, passing it to a line manager. Paul has warned her personally about the consequences for further actions and has even meted out several proscribed disciplinary actions against Zena. Her work habits have not improved and Paul feels he may have to take further action.