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B: P: Yes, I’d like to claim my luggage registered from Xi’an. B: P: Train T 42. B: P: Here you are. B: P: But they told me my luggage would be transported on the same train I took. B: P: All right. 1. I’m sorry your luggage has not arrived yet. 2. Which train did you take? 3. Here is the Luggage Office. What can I do for you? 4. Please show me your receipt. 5. Yes, you are right. Maybe it takes a few more minutes for the porters to carry them here. Could you please wait a moment?