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【简答题】
某一景区的接待服务中心接待了一位前来咨询的游客,她的手里持着三张过期了一天的票,服务人员主动上来问候:服务人员:“您好,有什么可以为您服务的吗?”游客:“您好,我这里有三张前段时间的赠票,昨天到期了,我想问一下今天进去游玩可以吗?只是仅仅一天过期而已,因为我昨天很忙所以没来得及,正好今天有时间,久就赶紧过来了,而且我对你们景区的印象很好,所以才再次光临的。”面对这个情景,工作人员应该如何处理?
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