Jim: I've had a lot of trouble ____________ to you. Your call center wouldn't put me through. Clerk: I'm sorry. We've been very busy this morning. Please ______________, and I'll see _________________. Jim: Ok, well, we're having problems with our B115 machine. It ___________. It makes a funny noise, and then ________. Clerk: It sounds ______ it's overheating. Do you have a _____________? Jim: Yes, it's still ___________. We're very unhappy about the way we're being treated. Clerk: I completely understand and ________. Leave it with me. I'll get a ________ out to you immediately.