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【判断题】
上网的电脑终端必须具备网卡
A.
正确
B.
错误
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【简答题】Strong complaints 强硬投诉
【简答题】cattle
【单选题】静态回收期是指收回全部( )时间。
A.
投资额现金流量
B.
投资额现值
C.
固定资产投资
D.
固定资产原值
【单选题】how to solve complaints.
A.
handling complaint
B.
steps to deal with complaints
C.
Complaints Department
D.
feedback
【多选题】Common types of customers' complaints include
A.
complaints about service quality
B.
complaints about service attitude
C.
complaints about products and facilities
D.
complaints about accidental events
【单选题】cattle
A.
n.小鸡,小鸟
B.
n. 鸦,乌鸦 vi.啼
C.
n. 牛;牲口,家畜
D.
n. 消耗量;消耗
【简答题】A.questions B.inquiries C.problems D.complaints
【单选题】how to solve complaints
A.
steps to deal with complaints
B.
room complaint
C.
food complaint
D.
complaint letter
【单选题】The three main types of complaints are:
A.
noise complaints, bad odors and rude employees
B.
noise complaints, false advertising and incompetence
C.
employee behavior, dishonesty and property related
【判断题】《春之声》和《剪辑错了的故事》都运用了意识流的表现手法。( )
A.
正确
B.
错误
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