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【多选题】
导游人员接送散客与接送旅行团旅游者的不同之处有( )。
A.
接站时要在接洽牌上写上旅游者姓名
B.
送站时要带领旅游者办理托运行李手续
C.
送站前要与旅游者约定离店时间
D.
送站时要向旅游者致欢迎词
E.
接送站时风光导游可采用对话式
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