Listen again and complete the chart. Definition of small talk: A casual form of conversation Common small talk subjects: Sports, 1 , 2 , 3 , hometown, entertainment, 4 or 5 , etc. Who makes small talk: (1) Those who don’t know each other (2) Acquaintances and office 6 (3) Customer service representatives, 7 , hairdressers and 8 Why people make small talk: (1) To break an 9 silence/break the ice (2) To 10 time (3) To be polite