B. Read a passage and choose the best answer. P93 Room service is the service of food or beverages in guests' rooms in hotels or other accommodation establishments, such as motels or serviced apartments. In all-suite hotels it is often referred to as"in-suite service”. In establishments of any size there is usually a specialist Room Service Department responsible to the Food and Beverage Manager. The Room Service Department must work closely with the Kitchen, Front Office and Housekeeping Department to make sure that the standard of service satisfies, or more than satisfies, guests'expectations. Hotels are often judged, as much as anything else, by the standard of the room service they provide. A five-star property will be expected to provide room service for at least 18 hours of the day, if not all hours of the day and night, and that service must at all times be friendly, quick and efficient. 1. What is room service?