Q: What is the woman's purpose in making the phone call? M: Hello. Yes? W: Hello. Is that the sales department? M: Yes, it is. W: Oh, well, my name's Jane Kingsbury of GPF Limited. Hmm, we need some supplies for our design office. M: Uh, what's sort? W: Well, first of all, we need one complete new drawing board. M: A DO44 or DO45? W: Uh, I don't know. What's the difference? M: Well, the 45 costs 15 pounds more. W: Hmm, so what's the total price then? M: It's 387 pounds. W: Does that include value added tax? M: Oh, I'm not sure, most of the prices do. Yes, I think it does. W: Hmm, what are the boards actually made of? M: Oh, I don't know. I think it's a sort of plastic stuff these days. It's white anyway. W: Hmm, and how long does it take to deliver? M: Oh, I couldn't really say. It depends on how much work we've got and how many other orders there are to send out, you know. W: Ok. Now we also want some drawing pens, ink and rulers and some drawing paper. M: Oh, dear, the girl that takes orders for supplies isn't here this morning, so I can't take those orders for you. I only do the equipment, you see. W: OK. Well, perhaps I'll ring back tomorrow. M: So do you want the drawing board then? W: I'll have to think about it. Thanks very much. I'll let you know. Goodbye. M: Thank you. Goodbye. A.To return some goods.

To apply for a job.

To place an order.

To make a complaint.