Please listen to the conversaation and fill in the blanks. A: Good afternoon. (1) , ma’am? B: Yes. I’d like to check in, please. A: (2) , ma’am. Do you have a reservation? B: Yes, I do. The last name is Taylor. A: T-A-Y-L-O-R? Brenda Taylor? B: Yes, that’s right. A: All right, Ms. Taylor. You’re staying with us for three nights, checking out on the 28th. (3) ? B: Yes, that’s right. A: And we have you booked in a single room, with a king size bed. B: Yes. B: Is that a non-smoking room? A: No, ma’am. I’m sorry, it isn’t. (4) a non-smoking room? B: Yes, I would, please. A: I’ll check for you. (5) , please... Yes, we have some non-smoking rooms available. B: Great. A: OK, then. (6) to pay for your stay? By cash or credit card, Ms. Taylor? B: Oh, I’ll pay by credit card. A: May I have your card, please? B: Sure. Here it is. A: (7) . Just one moment, please. A: Here’s your card, Ms. Taylor. B: Thank you. A: And (8) . You’re in room 1708, on the 17th floor. The elevator is over there, around the corner. B: All right. A: Would you like me to have someone bring up your bags, ma’am? B: That would be great. Thank you. A: Certainly, ma’am. I hope you (9) here. Please call if there is anything else we can do to make your stay more enjoyable. B: Thanks.