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【单选题】
患者，男，55岁，因关节疼痛需每日红外线照射一次，在照射过程中观察皮肤出现紫红色，此时护士应该A.
停止照射，改用热敷
B.
立即停止照射，涂抹凡士林保护皮肤
C.
适当降低温度，继续照射
D.
改用小功率灯，继续照射
E.
改用大功率灯，继续照射
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举一反三
【单选题】John is a(n) _____ caller of my blog and always leaves a few words to me. [ ]
A.
official
B.
frequent
C.
fluent
D.
upset
【单选题】What should operators do if the caller is asking something that is not their business?
A.
Hang up the phone directly.
B.
Tell the caller he got the wrong number.
C.
Tell the caller which department he may call and transfer the call for them.
D.
Tell the caller that it is none of their business.
【单选题】When the receiver does not know the caller,( )
A.
the receiver should introduce himself and ask why the caller calls
B.
the caller should introduce himself and tell why he calls
C.
a brief introduction does not show good phone etiquette
D.
it is not necessary to make a simple introduction
【单选题】After taking down the telephone message from the caller, we must _____________ before ending the call.
A.
thanks the caller
B.
repeat the information
C.
appreciate the caller
D.
remind the caller to call back
【简答题】Yesterday we got into a(n) ______ (argue) about whether to accept or refuse the invitation.
【简答题】慢性风湿性心瓣膜病主要的致死原因是（ ）|急进型高血压多见的致死原因有（ ）|急进型心肌梗死24小时内死亡主要原因（ ）A. 心源性休克B. 心律失常C. 心力衰竭D. 脑卒中E. 尿毒症
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