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阅读材料,回答题。 It was not much fun to travel on one of the old sailing ships. Life was hard for both passengers and crew. 17th century sailing ships were small and rolled heavily in rough seas, so most of the passengers were seasick. There were no toilets, and the spaces below deck where passengers had to stay during gales were often not more than 5 foot high. Water was scarce and the little water they got was brown and smelt terrible. Food was a problem, too there was only salted meat, ship&39; s biscuits and cheese, but the cheese was so hard that sailors often made buttons out of it for their jackets and trousers. There were no vegetables or fruit, so the people on board often fell ill. The sailors, however, were a bit better off than the passengers. They each had a bottle of beer a day, and they needed. The work they had to do was hard and dangerous. Courage was needed, for the heavy sails had to be set and taken down in all kinds of weather, and quite often sailors were swept overboard in a gale. Almost the worst thing about the voyages was the time they took up to 70 days for the journey across the Atlantic. Not surprisingly, everybody was overjoyed when they at last approached land and stepped ashore. But some ships never arrived. In the 17th century________ 查看材料
A.
life on old sailing ships was enjoyable
B.
people enjoyed sailing old ships in rough seas
C.
most of the passengers felt comfortable when the ship was rolling
D.
it was very painful for both passengers and crew during the voyage
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【单选题】( ) 是服务礼仪的重要理论值支柱之一,其中心内容是主张以理解对方作为服务人员为服务对象提供服务的基本前提。
A.
交叉沟通
B.
单向沟通
C.
双向沟通
D.
混合沟通
【单选题】下列关于国际法的特点的描述,错误的是:( )
A.
国际法的主体包括国家、准国家和国际组织
B.
国际法以平等协议为基础
C.
国际法独立于国际政治,并不明显受国际政治的影响
D.
国际法可以称为“不可裁判的法”、“外交法”
【多选题】服务礼仪的基本理论之 “ 三 A 法则 ” 是指()。
A.
赞美对方
B.
重视对方
C.
接受对方
D.
服务对方
【判断题】泡沫灭火机可以扑灭电器火灾
A.
正确
B.
错误
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【判断题】泡沫灭火器可以扑救带电设备火灾。
A.
正确
B.
错误
【判断题】泡沫灭火器可以扑救带电设备火灾。
A.
正确
B.
错误
【判断题】电源等效变换时,内阻一定不相等。
A.
正确
B.
错误
【判断题】泡沫灭火器可以扑灭电器火灾(  )。
A.
正确
B.
错误
【单选题】()是金融服务礼仪的主要理论基石之一,也是对金融行业服务人员的基本要求。
A.
角色定位
B.
双向沟通
C.
职业道德
D.
三A法则
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