M: Excuse me. Have they ___1___for the flight to London? W: ___2___ to London, sir? M: Yes, ma’am. When can___3___begin to board? I have been waiting here for ___4___. W: Oh, I’m sorry. But his flight is ___5___. M: What? It is delayed? How come we got no ___6___? W: I’m very sorry for the___7___. Moments ago there was an ___8___. The flight is delayed due to ___9___. M: How long will we have to wait? W: I’m terribly sorry, but I really don’t know for sure now. I’ll keep you___10___as soon as possible.