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【单选题】
某导游人员在导游服务中过多的关照部分游客,引起了另一些游客的不悦,导游人员觉察后,便主动地多接触这些游客,并给予关照和帮助,逐渐使这部分游客前嫌。这种道歉技巧是()A.
柔和式道歉
B.
迂回式道歉
C.
自责式道歉
D.
引申式道歉
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举一反三
【单选题】听力原文：M: Belinda, the game will begin soon. W: I can't wait to watch the game, Martin. This is the first time I've ever been to a soccer game at a stadium. I always watch them on TV at home. M: This is...
A.
It is exciting.
B.
It is violent.
C.
It is crazy.
D.
It is hard.
【单选题】听力原文：M: Belinda, the game will begin soon. W: I can't wait to watch the game, Martin. This is the first time I've ever been to a soccer game at a stadium. I always watch them on TV at home. M: This is...
A.
It is exciting.
B.
It is violent.
C.
It is crazy.
D.
It is hard.
【简答题】正常瞳孔在自然光线下直径约 ()，瞳孔直径大于()称瞳孔散大，瞳孔直径小于()称瞳孔缩小。
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