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【判断题】
工作扩大化提高了员工的工作满意度和改善了工作质量。A.
正确
B.
错误
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参考解析：
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皮皮学刷刷变学霸
举一反三
【单选题】Choose the best way to approach the guest in the following situation. A person asks you which room is Mr Smith in. You say:
A.
I cannot tell you.
B.
If you ask at reception, they may be able to help.
C.
I don't know.
【单选题】Choose the best way to approach the guest in the following situation. The guest orders salmon, but there is no salmon left. You say:
A.
Oh, I'm sorry. We're all out of salmon. Perhaps the trout would be a good choice for you?
B.
No, there's no salmon left.
C.
No, the salmon is finished for the night.
【单选题】Choose the best way to approach the guest in the following situation. If a guest says ''Thank you''. You say:
A.
No worries.
B.
You are most welcome.
C.
Not a big deal.
【单选题】在一个“青少年成长小组”的第二节小组中,工作员与组员谈到家庭关系时,组员A突然大哭起来,此时工作员的处理比较合适的是?
A.
让组员A先出去外面冷静一下。
B.
让组员A向所有组员说明为什么会大哭
C.
为了有序地完成小组活动的安排，开始下一个活动。
D.
工作员应先搁置计划中的活动，先处理组员A的情绪，也可以邀请其他组员给予组员A支持。
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