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【单选题】
当客户表现不满,一直在对使用中的产品发牢骚时,作为电商客服,首先应做是
A.
打断客户的投诉,先发制人
B.
告知主管,有事发生了
C.
与客户辩明事实真相
D.
学会倾听,安抚不满
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举一反三
【单选题】1 EDIUS的颜色系统是什么原理?
A.
YUV系统
B.
RGB颜色系统
C.
HBS颜色系统
D.
Hab颜色系统
【简答题】9 Of course, nowadays , if we study the humanities alone , we are liable to miss many opportunities . Each one of us needs to become as technically and professionally skilled as possible to help meet ...
【简答题】Choose the correct verb in each sentence on P24. 1. Sales staff who are impolite to customers disrupt / damage the reputation of a company. 2. We are planning to promote / establish branch offices in ...
【简答题】expand , underestimate, end up, sympathetic, in trouble 1. If you don’t know what you want, you might getting something you don’t want. 2. The computer industry has greatly over the last decade. 3. Th...
【单选题】Of course, nowadays, if we study the humanities alone, we are ___________可能(易于)做某事的 to miss many opportunities.
A.
liability
B.
liable
C.
literature
D.
light
【单选题】公共定价的对象是()。
A.
公共定价的对象仅包括公共部门提供的公共物品
B.
公共定价的对象不仅包括公共部门提供的公共物品,也包括私人部门提供的公共物品
C.
公共定价的对象仅包括纯公共物品
D.
公共定价的对象是准公共物品
【简答题】Directions: There are 5 incomplete statements here. You should f ill in each blank with the proper form of the word s in the brackets. 1.Today I have an _________ ( assign ) for you. 2.You need to do ...
【简答题】Of course, nowadays, if we study the humanities alone, we are __7__ to miss many opportunities. Each one of us needs to become as technically and professionally skilled as possible to help meet the ne...
【判断题】桥梁伸缩装置的计量单位是道。( )
A.
正确
B.
错误
【简答题】Complete the sentences with the words or expressions in the box. Make changes when necessary. 1. If you don’t know what you want, you might getting something you don’t want. 2. The computer industry h...
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