The following quotation shows the importance of __________ in technical writing. “Most of my writing is for clients who will make investment decisions based on their understanding of complex financial data, presented in a concise, non-technical way. These people are not in any way experts. They want to know, ‘What do I do next?’ While I can never guarantee the certainty of any stock or mutual fund investment, my advice has to be based on an accurate and honest assessment of all the facts involved.”