Read the extract from a company newsletter and complete the text with the present continuous form of the verbs in brackets. New IT systems for all staff Major improvements in IT are coming to all offices. IT gives us essential tools to do our jobs, and the IT Improvement Project (0) is delivering (deliver) those tools. The aim of the project is to increase efficiency in all aspects of our business through better in-company IT systems. The project's first big success is the new email application: after a very successful trial at head office, we (1) __________ (extend) our in-house email system across the whole company. The project manager, Fraser King, says, We (2) __________ (look) at things that really make a difference and we (3) __________ (improve) them. My team (4) __________ (hold) meetings in all the divisions, and they (5) __________ (use) face-to-face interviews and online surveys to collect information from users. Our key question is "What (6) __________ (not / work) well for you and why not?" "Fraser is in the middle of a four-week fact-finding trip-he (7) __________ (visit) Sydney, Bangkok and Seattle this month, where he (8) __________ (coordinate)the project with local managers. “I (9) __________ (give) lots of presentations about the project - I want everyone to understand what we (10) __________ (do). So far the response is very positive and people are enthusiastic. Everyone's looking forward to using better, more efficient IT tools.”