Use the following words to complete the email below. A. feedback B. brand loyalty C. pricing policy D. premium E. loss-leader F. household name G. brand awareness From: Julie Bain (julie@metrotek.com) Sent: Monday September 3 1:16 pm To: Samantha Morgan Subject: RE: S220 feedback Sam Here is a quick summary of the market _1_ on the S220. As expected, a lot of the sales are through existing customers, with 65% of them having upgraded to the S220, so _2_ seems high. But only 15% of non-current customers had head of the S200 series so we need to build up _3_. I mean 15% doesn’t exactly make the S200 a _4_, does it? I think we need to review our _5_ and think about special promotional discounts and other targeted offers to help grow market share. I know the S200 cost a lot to develop and I don’t want to turn it into a _6_but I really think we’re charging too much of a price _7_ to establish a wide enough customer base. Let me know what you think. Jules